Here you can find out what Michelle's customers say about her... 


"The whole team have been very pleased with the professional and excellent level of training and follow up support. Thank you for the brilliant training" 

Joan Braithwaite, NHS


I would thoroughly recommend Kate and Michelle's services to any business needing to improve their Social Media content and presentation.

James Cox, CEO West House


"Michelle delivered an absolutely terrific social media package on LinkedIn and Twitter, alongside Kate Wilson from Business Toolbox Cumbria, to members of our team at Cartmell Shepherd. The training was brilliant; interactive, fun and tailored to our requirements the package delivered was entirely what we were looking for. Michelle is an exceptional trainer and I would thoroughly recommend her."

Scott Garson HR, operations and practice management for Cartmell Shepherd Solicitors, Carlisle


"I met Michelle in 2006 and she was a breath of fresh air as someone with both experience and an understanding of Marketing in the real world. Since then she has provided invaluable guidance and training to Start Ups and growing SME's in ways that make them smile and her volunteer support for local enterprise says it all.

She has worked for us as an Associate on a number of Programmes, delivering both training to groups and one to one advice on Marketing & Merchandising.

She is an excellent communicator at all levels and is able to adapt quickly to different people and situations and the feedback we have received from the people she has worked with has always been extremely complimentary.

She is trustworthy, honest and goes the extra mile to make sure customers/clients have what they need, even after the particular contract was officially complete.  She also takes continuing development seriously and has  completed a Preparing to Teach in the Lifelong Learning Sector Qualification, which includes equal opportunities and diversity."

Sharon Kennedy FCIPD


"Having had Michelle carry out a training programme where I was the 'student', I welcomed the chance to share the same stage as her at one of her training sessions. I found her technique to be greater than anyone I had seen previously, not only capturing the audience's attention but also in the general discussions afterwards of how great the presentation went. I would recommend Michelle highly for both training and marketing, especially after the work she carried out for Cockermouth town."  

Graeme Sutton


"Michelle offers a quality of service that is second to none. Her enthusiasm, expert knowledge, attention to detail and determination to do the best she possibly can for you is clear from the moment you first meet or speak with her.Michelle's understanding of her business sector and her very impressive network adds real quality to her business. Michelle will always deliver for you a professional, high quality service to meet your specific requirements. Highly recommended."

Trevor Ronson


"Michelle did the marketing training on our Business Start-up course and did a great job. I still refer back to my notes."

Deborah Sheperd


"Michelle has been very helpful to me in terms of my career, particularly through #cumbriahour. She is clearly a leader in Social Media and I hope to learn from hear wealth of marketing experience." 

Tom Little


"Michelle is great fun to work with and has built up a network of colleagues all over the country. If she can't help you she always knows someone who can. Her continued work on #cumbriahour is appreciated by many who just don't have the time or enthusiasm that Michelle oozes." 

Suzanne Burgess


"Michelle has worked with us at Stan Palmer Ford on the marketing side of our business, she has brought enthusiasm , good knowledge and excellent ideas , her commitment is fantastic  and she has become an asset to our business and I can see us working together for a long while. I would not hesitate in recommending her to other businesses, well apart from the motor trade!!" 

Mark Burton


"Last year, Michelle successfully delivered training for our Retail staff. She also delivered one to one mentoring to a member of our sales team. We were pleased with Michelle’s professional approach to delivery of training. We also received good feedback from our Retail team. Michelle, also delivered a marketing strategy for our Retail Division which we have been very impressed with. We are looking forward to working with Michelle this year to deliver some further training for our Directors and sales team." 

Len Hall -  Aspatria Farmers Director


“Michelle has been hugely successful in setting up and developing the weekly #cumbriahour on Twitter. This has grown from strength to strength, drawing in like-minded and proactive businesses from Cumbria and beyond and helping to cultivate new business and networking relationships for hundreds of Twitter users. It stands apart from many of the other local hours, having been one of the first to have a weekly ‘theme’ to focus some of the interaction. This has proved to be an great source of information for me and many others. For me, this is proof Michelle’s skill in identifying a great marketing opportunity, planning it out and implementing it successfully.”

Jackie Speight